Have Any Questions?
01460 247400
Send us a message
info@thelock-up.co.uk
Most Popular Questions
We are delighted to have you here at The Lock-up, your trusted self-storage solution in Chard. We understand that choosing the right storage option can raise questions, and we’re here to provide all the answers you need. This FAQs page is designed to address the most common inquiries we receive from our valued customers.
What is The Lock-up Self Storage Company?
The Lock-Up is a reliable self-storage company in Chard that offers secure and convenient storage solutions for personal and business needs. We provide various storage unit sizes, ranging from 25 sq ft to 200 sq ft, and excellent customer service to meet your requirements. With approximately 5000 sq ft of storage space available, we're committed to offering the ideal storage solution for your unique needs.
Where is The Lock-up located in Chard?
Our Chard facility is conveniently situated [provide address here]. It offers easy access for customers in the local area and nearby communities.
Do I Need to Pay a Deposit for Self-Storage?
Yes, we require a deposit for self-storage, which is equivalent to four weeks' worth of rental fees. This upfront deposit helps secure your storage unit and ensures that you have the space you need. Rest assured, we take pride in offering transparent pricing and top-notch security for your peace of mind during your storage journey.
What storage unit sizes do you offer?
At The Lock-Up Self Store, we offer a variety of storage unit sizes to cater to your specific needs. Our units range from as small as 25 square feet, perfect for storing a few boxes or smaller items, to as large as 200 square feet, ideal for accommodating furniture, appliances, and larger inventory. We understand that everyone's storage requirements vary, so we provide a diverse selection to ensure you find the perfect fit for your belongings. Our goal is to make self-storage as convenient and customisable as possible for you.
How much does self-storage at The Lock-up cost?
The cost of storage units varies depending on the size, location, and duration of your rental. Our prices are competitive, and we frequently offer promotions and discounts. For accurate pricing, please reach out to our team or visit our website.
Can I change my storage unit size after renting?
Yes, if you find that your current storage unit size no longer suits your needs, you can discuss the possibility of transferring to a different size with our staff, based on availability.
Is there a minimum rental period for the storage units?
We offer flexible rental options, but the minimum rental period may vary depending on the size of the unit and the current availability. Our team will work with you to find the best rental plan that suits your needs.
Is the storage facility secure?
Yes, security is a top priority at The Lock-up. Our facility features 24/7 surveillance, monitored alarm and CCTV system, access control systems, well-lit areas, and secure locks on each storage unit. Rest assured that your belongings will be safe with us. Additionally, for your convenience, the doors are going to be fob controlled. This feature can be altered depending on customers' needs. For example, a business user who requires early access could have their fobs set to 6 am. We're committed to providing a secure and flexible storage experience tailored to your requirements.
Can I access my storage unit anytime?
Yes, we offer convenient access to your storage unit 7 days a week, during our operating hours. You can check our website or contact our staff to learn about the facility's access hours.
Do you offer climate-controlled storage units?
Yes, we provide climate-controlled units to protect temperature-sensitive items from extreme heat, cold, or humidity. These units are ideal for delicate belongings, antiques, electronics, and more.
